Insurance

You see your whole book.
You open the claim before the call.

Nuvnext matches every event to the policies it touches, opens the claim with policy and coverage already checked, spots what is missing or does not add up, and leaves the next step ready.

1.2 M
active policies
32
states
312
under the storm
16:20
hail, Monterrey
Your book · the whole country · satellite

Illustrative case. The figures, times and names are examples.

16:20

Your book across the country. An event just hit it.

  • Active policies1.2 MGuidewire · auto, home and commercial
  • Where it concentrates mostMexico City, GDL, MTYMore points, more policies
  • Events in progress1Weather radar · hail in Monterrey

Scroll down to see it up close.The same map tells the case in four steps.

16:20

Hailstorm over Monterrey. 312 policies under the storm.

  • Hail up to 4 cm, a 24 km swath16:05 to 16:40Weather radar · Santa Catarina to Apodaca
  • Policies inside the swath312Guidewire · auto 241, home 71
  • Notices already in47WhatsApp, email and call center, in 15 minutes
  • Adjusters in the area6Dynamics 365 · schedule and location

190 more notices are coming.Before 20:00, based on similar hailstorms. No one has opened a single file yet.

16:45

47 claims opened, with policy and coverage checked.

  • Complete, ready for adjustment36Active policy, hail coverage, photos and location
  • Missing a photo or invoice9Requested from the policyholder on the channel they use
  • Do not add up2One expired policy and one without hail coverage. Left for your decision
  • Adjusters assigned by proximity6Dynamics 365 · up to 8 visits per adjuster

First visit, tomorrow at 08:00.Routes by neighborhood. No adjuster crosses the city twice.

17:05

The requests and adjustment routes are ready. Your signature is missing.

For 9 policyholders · by WhatsApp
Your claim 4471 is already open. To move forward we need a photo of the windshield and the vehicle invoice. You can reply right here.
For 6 adjusters · tomorrow's schedule
36 visits in San Pedro, Santa Catarina and downtown Monterrey, from 08:00 to 14:00, in route order.
Nothing goes out without your approval.
At renewal

The west side concentrates hail claims.

  • Santa Catarina3.1Claims per 100 policies, last 3 years
  • San Pedro Garza García2.4High-value cars without covered parking
  • Downtown Monterrey1.2In line with the book
  • Apodaca0.6Below the area average

Review the hail deductible on 4,800 policies on the west side.The proposal waits in your inbox for the January renewal. Every decision you sign sharpens the next one.

With what you already use

It reads the systems of your book. It does not replace them.

  • GuidewirePolicies, claims and billing
  • Duck CreekUnderwriting and policy administration
  • Dynamics 365Agents, policyholders and follow-up
  • OracleAccounting and technical reserves
  • Microsoft AzureClaim files and photos

No claim should wait for someone to open the email.